Last Updated: January 2024
Agreement to Terms
By accessing and using the Ravine-side website (ravine-side.com) and our services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Use of Our Services
Our card protection and monitoring services are provided subject to the following conditions:
- You must be at least 18 years of age to use our services
- You must be a resident of the United Kingdom
- You must provide accurate and complete information when registering
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorised use of your account
Service Description
Ravine-side provides card protection and monitoring services designed to help detect and alert you to potentially fraudulent activity. Our services include:
- Transaction monitoring and alerts
- Fraud detection notifications
- Security reports and analysis
- Support and guidance services
Service Limitations
While we strive to provide effective protection, you acknowledge and agree that:
- No security system can guarantee complete protection against all fraud
- Our services supplement, but do not replace, standard banking security measures
- Response times may vary depending on circumstances
- We do not provide insurance or guarantee against financial losses
- Our services are not a substitute for professional financial or legal advice
Your Responsibilities
When using our services, you agree to:
- Keep your account information current and accurate
- Review alerts and notifications promptly
- Report any security concerns to us immediately
- Not share your account credentials with others
- Use our services only for lawful purposes
- Not attempt to circumvent any security measures
Intellectual Property
The content, features, and functionality of our website and services are owned by Ravine-side and are protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorisation
- Reverse engineer or attempt to extract source code from our services
- Create derivative works based on our services
Payment and Billing
For paid services:
- Subscription fees are billed monthly in advance
- Prices are in British Pounds Sterling (GBP) and include applicable VAT
- You authorise us to charge your chosen payment method for subscription fees
- Refunds are provided in accordance with our refund policy
Cancellation
You may cancel your subscription at any time by contacting us. Upon cancellation:
- Your service will continue until the end of the current billing period
- No refunds are provided for partial billing periods
- Your account data will be retained for a reasonable period in accordance with our Privacy Policy
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties that the service will be uninterrupted or error-free
- Warranties regarding the accuracy or reliability of information
Limitation of Liability
To the maximum extent permitted by applicable law, Ravine-side shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, use, goodwill, or other intangible losses
- Any damages resulting from interruption or unavailability of services
- Any damages resulting from unauthorised access to your account
Our total liability for any claim arising from or related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Ravine-side and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes where practicable.
Changes to Terms
We may revise these Terms of Use at any time without prior notice. By continuing to use our services after any changes, you accept the revised terms. We encourage you to review these terms periodically.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Ravine-side regarding your use of our services.
Contact Information
For questions about these Terms of Use, please contact us:
Ravine-side
47 Wellington Street
London, EC2A 4PQ
United Kingdom
Email: [email protected]